S2: E13 – Abs Hassanali on storytelling, risk-taking and leadership

With Abs Hassanali
Global Head of PR and Communications at Basware
Also joined by Skout’s founder and Director, Rob Skinner

Episode Overview

What does it take to build trust and meaning in complex B2B markets? In this episode of Shaking the B2B Tree, Rob Skinner sits down with Abs Hassanali, Global Head of PR and Comms at Basware, to explore the ideas, risks and lessons that have shaped his career in communications.

Abs shares how a background in philosophy and politics shaped his approach to storytelling, why PR must translate the technical into the human, and how early career failures taught him that leadership is built through learning, not certainty.

He reflects on taking roles before feeling “ready”, the importance of mindset over skillset, and why culture and values matter as much as experience when building teams and partnerships.

 

Key Takeaways

Leadership and failure - Great leaders increase their appetite for failure because learning never stops at senior levels.
Mindset beats skillset - Belief, obsession and cultural fit matter more than a perfect CV.
Category creation - Focus and clarity are essential; chasing too many narratives weakens brand impact.

Leadership requires you to increase your appetite for failure.

Mentioned in This Episode

📌 The doorman fallacy: Why not everything that creates value is immediately measurable by ROI.
📌 B2B content culture: The tension between AI‑driven efficiency and authentic human connection on platforms like LinkedIn.
📌 Invoice Lifecycle Management (ILM): Basware’s repositioning around managing the full invoice journey end‑to‑end.

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