By

Rob Skinner

MD

31st May 2023

8 min read

In PR for HR, thought leadership is one of those concepts that gets spoken about all the time. But do you actually know what thought leadership is? And do you have the right tools and skills in place to make it work effectively for you? In this post we aim to clarify what HR thought leadership can do and help you gain greater benefit from it.

What is HR thought leadership?

True thought leadership is about being publicly recognised as an authority on a topic. However, many ‘thought leaders’ are simply people or brands sharing an opinion or perspective on things. This does not make them a thought leader in the purest sense but it does mean that they are engaging in thought leadership activities. After all, few people become thought leaders overnight.

Let’s explore some other definitions.

I like this one from FT Longitude which says: “Thought leadership means different things to different people, but the reality is that much of the content that describes itself as “thought leadership” falls wide of every mark.

“In its purest form, thought leadership consists of genuine insight that cuts through the clutter and has a real, lasting impact on its audience. Content that fails to connect with people, by definition, cannot be classed as thought leadership.”

This makes a crucial point. Real thought leadership must have some measurable impact. It must offer something unique, trigger an action, or make people think differently. The problem these days is, HR focused brands are so hungry for content that some treat thought leadership as a tick box exercise. They don’t put the required effort into finding their true thought leaders and effectively curating what they have to say. If you can do that, you’re one step ahead of most.

The marketing view

20 years ago, thought leadership was much purer – limited to the big brains and visionaries at the top of their industry. Like many things though it has been adopted by marketers as a strategy to improve brand engagement and sales. Digital content marketing has put even more focus on thought leadership, as brands race to have the best and brightest insights in the market. However, this race for insights supremacy can have a detrimental effect on the quality of thought leadership content, something reflected in the quotes below.

HubSpot says “thought leadership is a tactic content marketers use to build credibility for themselves or leaders in their company…If you’re good at it, you’ll increase awareness among your target audience, generate more leads, improve social proof, and boost engagement online.”

This clearly defines thought leadership as an applied marketing tactic more than blue sky thinking. It shows just how important thought leadership has become to HR marketers. It still needs to offer something unique, though, as SEMrush argues here:

“Thought leadership is the delivery of authentic and genuine content that uses the expertise, insight, and experience of the author, with the goal of sharing that wisdom with others…However, it requires more than just providing an opinion on a topic or offering new bits of information.”

What does thought leadership mean for you?

What are the myths of HR thought leadership?

  1. Thought leadership is a quick win – Anyone or any HR brand looking to become a thought leader needs to put consistent time and effort into it and be ready for the long game. However, the more insightful and relevant their views, the more quickly a thought leader can be established.
  2. Anyone can be a thought leader – If we were all thought leaders, there’d be no leaders! It is important to ask yourself if being a thought leader is the right objective for your brand, or if you’re an individual, do you have the ability to truly lead the intellectual charge?
  3. It has nothing to do with marketing – While true, original thought leaders are forged from their intellectual standing and ability to communicate. Most thought leadership today is in some way linked to personal or brand marketing.
  4. It’s all about the brand – Countering the point above, while thought leadership has clear marketing benefits it should not be driven from a pure brand improvement perspective. The ‘thought’ element must come first. There must be something genuine to share. The brand impact should be led by this.
  5. Thought leadership should be a C-level activity only – Many great C-suite executives don’t make great thought leaders and should never try to be. A thought leader could be a technical expert, a marketer, or a scientist. The common thread is that they have leading thoughts!

What are the golden rules to effective thought leadership?

  1. Expert first, marketing second – Echoing earlier points, if you’re beginning a journey of brand thought leadership it is important to highlight who your thought leaders could be and what they can talk about before you build a marketing strategy around it.
  2. Think multi-channel – don’t waste your words! Once you have worked out who your thought leaders are, the strategy should consider all marketing channels, and which are most effective for your thought leaders in reaching the audience. There’s no point putting someone with a fear of public speaking on stage, but they may be brilliant at writing whitepapers or joining online debates.
  3. It doesn’t all need to come from one source – Individual thought leaders can benefit from data and insights, knowledge sharing and more, to strengthen and support their arguments. They don’t need to operate in an echo chamber. A key role for marketing is to look at where they can be supported, for example, through market research to inform or put evidence behind their thinking.
  4. Who are you talking to? – As an HR-focused marketer you’ll already have clear audience personas, but thought leadership won’t resonate equally with all of them. The issues keeping a CHRO awake at night may be very different from those shaping the priorities of a Talent Acquisition Director or Head of Reward. And different spokespeople may appeal to different audiences. Whether this is an individual or corporate thought leadership programme, defining your position and understanding exactly who you want to influence is crucial. Also, don’t try to do too many things at once. You need to be recognised for expertise in a specific area. Unless you’re already a major brand, it’s often better to build authority around one HR challenge, such as workforce planning or employee wellbeing, before expanding into other topics.
  5. Think digital – As AI-powered search increasingly shape how people find information, expert content has become a critical visibility tool. LLMs actively seek out authoritative, credible perspectives when generating answers, meaning strong thought leadership can influence what appears in front of your audience. Whether you’re an individual or a corporate marketer, it’s essential to develop a thought leadership strategy with GEO in mind. This means creating distinctive, evidence-backed insights that can be found, understood, referenced and recommended across search, AI platforms, industry publications, podcasts, social media and video.

Where can a B2B PR agency help with thought leadership?

If you’re already working with a PR agency or content agency it is likely they will be helping you already with thought leadership. If not, here are some of the ways a HR brand focused PR agency can assist:

Strategy and storytelling: A specialist HR PR agency can work with your thought leaders to help them develop the best angles and perspectives that will appeal to key audiences – because they know them. It can also develop a thought leadership strategy, which is crucial to consistency.

Content creation: Creating high-quality content such as articles, blog posts, white papers, and case studies. This content can position the client as an expert in its field and provide valuable insights to its target audience.

Media relations: A PR agency can help its clients secure media coverage in relevant industry publications and podcasts, which can further establish the client as a thought leader in their field.

Speaking opportunities: Helping to secure speaking opportunities at industry conferences and events, which can help clients highlight their expertise and connect with potential customers.

Social media: A PR agency can help build a strong social media presence by creating and sharing engaging content that showcases expertise and thought leadership.

Awards and recognition: Helping clients identify and apply for relevant industry awards and recognition programs, which can help increase visibility and credibility as a thought leader.

Research and insights: Conducting research and providing insights on industry trends and best practices, which can help position the client as a thought leader and provide valuable information to their target audience.

Although thought leadership can be an overused term, there are many opportunities for HR focused brands to adopt this approach across their marketing and sales programmes. A planned and sustained approach is essential, however, as there is huge competition when it comes to winning the hearts and minds of your key audiences. A PR agency can help you establish the right approach and deliver consistent and high-quality thought leadership with measurable benefit.