By

Claire James

27th October 2023

4 min read

Updated: September 2026

Influencer marketing is often associated with celebrities plugging products on social media. But in B2B markets, particularly HR and the future of work, influence looks very different.

Today’s HR buyers are turning to trusted influencers in the form of analysts, workplace experts, practitioners and content creators to help them navigate complex decisions. Whether they’re researching HR technology, evaluating employee benefits platforms or exploring the impact of AI on work, decision-makers want insight from people they trust. For HR brands, that creates an opportunity.

The rise of the HR influencer

Influence has always existed in HR. Long before LinkedIn became a content powerhouse, HR leaders looked to respected voices for guidance on leadership, talent management and organisational change. The difference today is that these individuals have direct access to hundreds of thousands of HR professionals through social media, newsletters, podcasts and online communities.

Industry analysts such as Josh Bersin have built influential platforms around HR technology, workforce transformation and AI in the workplace. Likewise, thought leaders, including Hung Lee and David Green, with strong LinkedIn followings regularly shape conversations around employee experience, talent, recruitment and organisational effectiveness. For HR vendors, these individuals can offer something increasingly difficult to achieve through advertising alone: credibility.

Why HR buyers trust experts more than brands

HR technology and people solutions are rarely impulse purchases. Whether you’re selling recruitment software, employee benefits, learning platforms or workforce analytics tools, buyers want evidence before they commit. They’ll look for customer stories, peer recommendations, analyst commentary and independent expertise. That’s why many successful HR brands focus less on celebrity-style influencer campaigns and more on thought leadership partnerships.

Examples might include:
Sponsoring research with a respected industry analyst
Partnering on a webinar or podcast
Collaborating on a report exploring workplace trends
Inviting trusted practitioners to review products or share customer experiences
Co-creating LinkedIn content that addresses a genuine HR challenge

Finding the right HR influencers

Before approaching any influencer or analyst, start with the basics: what are you trying to achieve? Are you looking to:
Build awareness in a new market?
Generate leads?
Support a product launch?
Strengthen your credibility?
Increase engagement among HR decision-makers?

The answer should determine who you work with. A large audience may look impressive on paper, but relevance matters far more than follower numbers. An HR technology analyst with 30,000 highly engaged HR leaders may be significantly more valuable than a general business influencer with ten times the reach.

LinkedIn remains one of the best places to identify potential partners. Look at who your prospects engage with, which experts regularly appear at industry events, whose content gets shared by HR leaders and whose insights are cited in industry conversations. You should also consider podcasts, newsletters and communities. The most influential voices aren’t always the loudest on social media.

Measuring ROI from influencer activity

Like any marketing investment, influence programmes need to be measurable. The challenge is that success isn’t always immediate or obvious. A webinar featuring a recognised HR expert may not generate hundreds of leads overnight, but it can significantly improve brand perception among future buyers.

To understand what’s working, track metrics such as:
Website traffic
UTM campaign performance
Lead generation
Event registrations
Share of voice
Brand searches
Content engagement
Sales pipeline influence

Importantly, don’t evaluate influencer activity in isolation. It works best when integrated into a wider PR, content and demand generation strategy.

Influence Is earned, not borrowed

Perhaps the biggest mistake brands make is assuming an influencer can create trust on their behalf. The reality is that trust still comes from delivering value, proving outcomes and solving customer problems. Customer advocacy, case studies and client success stories should always form the foundation of your communications strategy. Influencers, analysts and workplace thought leaders can amplify those stories, add context and help them reach new audiences, but they can’t replace them.

The most successful HR brands don’t simply borrow influence. They build it through expertise, evidence and consistently useful content.The right influencer partnership should strengthen that effort, not act as a shortcut around it.