Episode 9 – Steph Fosh – How do HR leaders separate help from hype?

Season 2: The HR Connection
With Steph Fosh
Founder and MD of Pure HR
Also joined by Skout’s founder and Director, Rob Skinner

Episode Overview

In this HR Connection special of Shaking the B2B Tree, Rob Skinner chats with Steph Fosh, Managing Director of Pure HR, who brings three decades of experience from senior corporate roles to running her own consultancy.

Steph shares her perspective on what HR leaders really want from B2B marketers and why so much of the outreach aimed at them falls flat. From the growing challenge of mental health and employee expectations to the reality behind buzzwords like quiet quitting, Steph explains what resonates and what feels like empty hype.

She also talks candidly about why trust and transparency matter more than ever, why marketers need to stop pushing solutions that don’t solve real problems, and how brands can build credibility with HR decision makers. Plus, Steph reveals the gaps she sees in the market and what she wishes suppliers would do differently.

Key Takeaways

Be open - Transparency on what products do and don’t do is essential
Price clarity matters - Avoid hiding costs
Trust - Built through helpful content and honest conversations, not pushy sales tactics

I want something that’s going to help me, something that gives me clarity. We’re in a generation where we’ve got information overload.

Mentioned in This Episode

📌 Working styles: The impact of flexible working and cost of living on employee wellbeing
📌 Good and bad supplier behaviour: From clear pricing and honest features to misquoting legislation
📌 The gap in SME benefits provision: And why smaller businesses are being overlooked

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